THE SMART SIDE OF THE ROOM

FIXO Smart Room is a room assistant that helps any kind of accommodation facility to improve the overall quality of guest experience and to boost upselling and cross selling revenues through targeted direct ads

HOST BENEFITS

PUSH ADS

Send direct alerts and useful
information to all or selected rooms

INCREASE REVENUES

Increase upselling & cross selling with customised offers and deals

ENHANCE THE CX

Improve the Customer Experience with a unique in room device

GUEST BENEFITS

INTERCOM

Speak directly with receptionist or facility manager

SERVICE BOOKING

Direct reservation for restaurant, SPA and other amenities

VOICE CONTROL

Interact in native tongue with voice controlled room assistant

WHY AN APP IT'S NOT ENOUGH?

because in 2017* only
19%
of all facilities’ guests downloaded an hotel app for mobile.
In-room devices make it easier to access the services and to fully ensure the delivery of direct ads

*Source: J.D. Power Ratings, Growth in Mobile Usage for Hotel Stays Presents Opportunity, 2017 

“HI, I’M FIXO: YOUR PERSONAL ROOM ASSISTANT”

Delight your guests with a voice controlled unique device

"FIXO, SEND ME ROOM SERVICE"

"FIXO, BOOK ME A TABLE"
"FIXO, REQUEST A TAXI"

DON'T WASTE ANY MORE PAPER

In-room technology is a sustainable choice.
Facilities can avoid printing several brochures and flyers to promote their own services.
Now, standard information like daily timings and policies can be delivered through a device made available to the guests: a unique ready to use communication tool, without the need of downloading any app or accessing any website

KEY FINDINGS: IMPROVING GUEST EXPERIENCE

ENHANCED EXPERIENCES

49%
of hotels/resorts
aim to enhance the in-stay experiences, retention and profit

TECHNOLOGY MATTERS

66%
of guests have
a better experience
in facilities that use
the latest technology

PERSONALIZED OFFERS

74%
of guests appreciate hotels/resorts that customise direct messaging and offers

GEO-LOCALIZED ADS

74%
of hotels/resorts
increase revenues through location-based technologies

Source: “2016 Hospitality Vision Study: HOTELS AND RESORTS TURN TO DIGITAL TECHNOLOGY TO ENHANCE, PERSONALIZE AND ENRICH THE GUEST EXPERIENCE” by Zebra Technologies