THE SMART SIDE OF THE ROOM
FIXO Smart Room is a room assistant that helps any kind of accommodation facility to improve the overall quality of guest experience and to boost upselling and cross selling revenues through targeted direct ads
Send direct alerts and useful
information to all or selected rooms
Increase upselling & cross selling with customised offers and deals
ENHANCE THE CX
Improve the Customer Experience with a unique in room device
Speak directly with receptionist or facility manager
Direct reservation for restaurant, SPA and other amenities
Interact in native tongue with voice controlled room assistant
WHY AN APP IT'S NOT ENOUGH?
because in 2017* only
of all facilities’ guests downloaded an hotel app for mobile.
In-room devices make it easier to access the services and to fully ensure the delivery of direct ads
*Source: J.D. Power Ratings, Growth in Mobile Usage for Hotel Stays Presents Opportunity, 2017
“HI, I’M FIXO: YOUR PERSONAL ROOM ASSISTANT”
Delight your guests with a voice controlled unique device
"FIXO, SEND ME ROOM SERVICE"
"FIXO, BOOK ME A TABLE"
"FIXO, REQUEST A TAXI"
DON'T WASTE ANY MORE PAPER
In-room technology is a sustainable choice.
Facilities can avoid printing several brochures and flyers to promote their own services.
Now, standard information like daily timings and policies can be delivered through a device made available to the guests: a unique ready to use communication tool, without the need of downloading any app or accessing any website
KEY FINDINGS: IMPROVING GUEST EXPERIENCE
aim to enhance the in-stay experiences, retention and profit
of guests have
a better experience
in facilities that use
the latest technology
of guests appreciate hotels/resorts that customise direct messaging and offers
increase revenues through location-based technologies
Source: “2016 Hospitality Vision Study: HOTELS AND RESORTS TURN TO DIGITAL TECHNOLOGY TO ENHANCE, PERSONALIZE AND ENRICH THE GUEST EXPERIENCE” by Zebra Technologies