THE SMART SIDE OF THE ROOM

FIXO is a digital concierge that helps any kind of accommodation facility (hotel, resort, b&b, glamping) to improve the overall quality of guest experience and to promote ancillary services through direct ads

DELIGHT GUESTS

An exclusive new way to interact with the room thanks to voice control

SERVICE & PUSH AD ALERTS

Timings, discounts and daily special offers with direct reservations

BOOST UPSELL REVENUE

Advertise ancillary services through customized and targeted direct ads

ENHANCE YOUR OFFER

Be different from competitors by making your rooms unique

ADVERTISE YOUR DAILY MENUS

Integrated technology in accommodation facilities helps to promote and book ancillary services

Personalized products and services adapted to the traveller’s current stage (even during the stay) will be perceived as VALUE-ADDED SERVICES and not sales

ENHANCED EXPERIENCES

49%
of hotels/resorts
aim to enhance the in-stay experiences, retention and profit

AUTOMATING CONVENIENCE

66%
of guests have
a better experience
when associates use
the latest technology

PERSONALIZED OFFERS

74%
of guests appreciate hotels/ resorts that customize messaging and offers

GEO-LOCALIZED ADS

74%
of hotels/resorts
are  implementing location-based
technologies

Source: “2016 Hospitality Vision Study: HOTELS AND RESORTS TURN TO DIGITAL TECHNOLOGY TO ENHANCE, PERSONALIZE AND ENRICH THE GUEST EXPERIENCE” by Zebra Technologies

LOCATION SERVICES ENHANCE GUEST EXPERIENCE

LOCATION-BASED technology can track guests’ movements, the on-site facilities they use and their preferences: the goal is to sharpen guest recognition and deliver highly personalized, GEO-TARGETED OFFERS and special promotions for food, beverages and other amenities

GUESTS EXPECTATIONS FROM IN ROOM SMART DEVICES

PERSONALIZED INTERACTIONS

HELPFUL GUEST ASSISTANT

LOYALTY PROGRAMS & REWARDS

GUEST PREFERENCES FOR PERSONALIZED SERVICES

ROOMS/HOUSEKEEPING

71% Using tablets to control in-room needs (reservations, local events, room service)

ENTERTAINMENT

70% Location based coupons/special deals
64% Location based alerts 

CONCIERGE

81% List of restaurants/activities 
77% Online table booking 

Source: “2016 Hospitality Vision Study: HOTELS AND RESORTS TURN TO DIGITAL TECHNOLOGY TO ENHANCE, PERSONALIZE AND ENRICH THE GUEST EXPERIENCE” by Zebra Technologies

Do you want further details or ask for customized solutions? Write to sales@fixo.io